Cashier (09255)

About the Role

A Domino’s Cashier position requires candidates who can handle monetary transactions in a fast-paced environment. Candidates must be personable, computer savvy, resourceful, and self-motivated with a talent for administering customer service. Candidates must be able to multi-task and remain calm while under pressure.

Key Responsibilities

• Greets all customers politely when they enter the restaurant, call or go through drive-through.
• Accurately records customer orders, at the counter, on the phone and at the drive-through.
• Processes orders through the Pulse system to ensure their preparation.
• Monitors ready orders and ensures their prompt delivery to waiting customers.
• Helps expedite and complete orders with all sides and extras included.
• Up-sells in-store promotions, when applicable.
• Collects money from customers and provides correct change.
• Processes credit card and debit card transactions.
• Keeps track of a cash drawer and ensures it is balanced at the end of the shift.
• Uses a drop box to ensure cash in till is kept at a certain level.
• Listens to and resolves customer complaints, suggestions, and inquiries.
• Keeps the front counter stocked, organized, neat and clean.
• Keeps Box hutch, and all other box stocking areas clean and stocked.
• Cleans dining area by wiping down tables & booth seating, sweeping floor and taking out trash.
• Sweeps floor regularly and mops when needed or when lobby has closed.
• Cleans windows on front doors and throughout lobby to remove fingerprints and dirt.
• Restocks napkins, straws, lids, Parmesan/Red Pepper shakers and other supplies in the dining area.
• Cleans outside of Soda Machine regularly on shift.
• Wipes down and restocks all Coke coolers.
• Cleans and re-stocks public and employee restrooms throughout shift and at end of shift.
• Helps cook food and otherwise works in the kitchen, when necessary and only as backup.

Requirements & Tech Stack

• Pulse system
• Texas Certified Food Handlers Certificate

Qualifications

• Able to understand and work with numbers.
• Can follow directions and achieve goals.
• Demonstrates strong customer service and interpersonal skills.
• Able to follow a schedule, be on time, wear proper uniform and work swiftly with smart hustle.
• Able to communicate effectively to a variety of clientele.

A high school diploma or equivalent degree is a plus but not required.

Candidates do not need prior experience as relevant training is provided on the job.

Sales experience is a plus.

Customer service experience does help, though this is not required.