Housekeeping Supervisor
DHS Multispecialty Hospital
About the Role
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure all hospital areas are clean, hygienic, and well-maintained. This full-time, on-site role is based in Ahmedabad.
Key Responsibilities
- Supervising housekeeping staff
- Assigning tasks
- Monitoring performance to meet hospital cleanliness standards
- Inspecting patient rooms, corridors, public areas, and clinical spaces
- Coordinating with the laundry team
- Ensuring proper use of cleaning materials and equipment
- Handling scheduling
- Training staff
- Providing staff guidance
- Responding to housekeeping-related service requests
- Addressing patient and visitor concerns promptly and professionally
- Maintaining compliance with infection control protocols, safety procedures, and hospital policies
- Collaborating with nursing and administrative teams to support smooth daily operations
Requirements & Tech Stack
- Supervisory Skills: To manage housekeeping teams, allocate duties, monitor quality, and support staff training and development.
- Housekeeping experience: Including knowledge of hospital cleaning standards, infection control practices, and use of cleaning equipment and supplies.
- Laundry-related skills: To oversee linen handling, cleaning processes, and timely distribution of fresh linens to various hospital departments.
- Customer Service and Communication skills: To interact effectively with patients, visitors, and staff, handle feedback, and resolve service-related issues professionally.
- Basic computer literacy for reporting and scheduling
Qualifications
- Prior experience in a hospital or healthcare environment is beneficial.
- Understanding of safety and hygiene regulations is beneficial.
- Ability to work flexible hours when required is beneficial.
- A high school diploma or equivalent is preferred.
- A diploma or certificate in hospitality, facility management, or a related field is an advantage.