Operations Manager

About the Role

The Operations Manager intern will support daily logistics and operational activities to ensure smooth, efficient service delivery across Bengaluru and surrounding areas. This internship is a hybrid role, combining on-site work in Bengaluru with some work-from-home flexibility as business needs allow.

Key Responsibilities

• Coordinate courier and relocation schedules.
• Monitor warehouse operations.
• Track shipments.
• Assist with process improvements to enhance efficiency and customer satisfaction.
• Manage vendor and partner communication.
• Maintain operational documentation.
• Support data analysis related to delivery performance and resource utilization.
• Collaborate with cross-functional teams (customer support, sales, and warehouse staff) to resolve issues promptly and uphold MoveABox’s standards of reliability and service quality.

Qualifications

• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities in a fast-paced logistics environment.
• Analytical and problem-solving skills, including basic data analysis, attention to detail, and the ability to identify operational inefficiencies.
• Clear written and verbal communication skills to interact with internal teams, vendors, and customers in a professional manner.
• Basic technical skills, including proficiency with spreadsheets, logistics or tracking tools, and general office productivity software.
• Teamwork and collaboration skills, with a proactive, accountable approach and the ability to work effectively in a hybrid work setup.
• Enrollment in or completion of a degree or diploma in Operations Management, Supply Chain, Business Administration, or a related field is preferred.
• Prior internship or project experience in logistics, warehousing, transportation, or supply chain operations will be an advantage.
• Willingness to work from Bengaluru with flexibility for on-site visits to warehouses, partner locations, and customer sites as required.