Brand Solutions Executive

About Skadoosh

Skadoosh is an independent agency established in Mumbai, 2016. Fueled by creativity with a penchant for innovation, we deliver service excellence across Digital Marketing, Creatives, Branding, Content Production, and Websites.

Role Overview

As a Brand Solutions Executive, you will be responsible for the day-to-day management and execution of client accounts. You will work closely with Brand Managers and cross-functional teams to ensure projects move seamlessly from planning to delivery while maintaining exceptional client service. This role is ideal for someone who is organised, detail-oriented, proactive and eager to build a career in brand management and client servicing.

Key Responsibilities

Client Servicing

• Be the primary day-to-day point of contact for assigned clients.
• Manage client communication, follow-ups, approvals and feedback.
• Build strong client relationships through proactive, timely and professional communication.
• Understand client objectives and ensure expectations are managed effectively throughout every project.

Project & Timeline Management

• Coordinate with the Creative, Copy, Video, and Performance Marketing teams to ensure seamless execution.
• Manage project timelines, deliverables and internal workflows across multiple brands.
• Ensure all deliverables are completed on schedule and meet Skadoosh's quality standards.
• Proactively identify risks, resolve bottlenecks and escalate issues where required.

Content & Social Media Management

• Develop and manage monthly content calendars aligned with client objectives and brand strategy.
• Review all deliverables for quality, accuracy and brand consistency before sharing them with clients.
• Manage assigned social media portfolios, including content publishing coordination, community management and Online Reputation Management (ORM), where applicable.
• Stay updated on platform trends and recommend relevant content opportunities for clients.

Campaign Execution

• Execute social media campaigns, launches and integrated marketing initiatives across assigned brands.
• Coordinate with the Paid Media team for Meta, Google, and LinkedIn advertising campaigns to ensure smooth execution.
• Understand campaign objectives, target audiences, budgets and timelines to facilitate effective coordination between clients and internal teams.
• Present campaign updates and performance insights to clients in collaboration with the relevant internal teams.
• Ensure campaigns are executed as planned while maintaining quality and timelines.

Reporting & Documentation

• Maintain project trackers, meeting notes and client documentation.
• Prepare monthly performance reports with key insights and recommendations.
• Ensure all client communication, approvals and project records are organised and documented.
• Monitor project progress and proactively follow up on pending deliverables.

What We're Looking For

• Strong organisational and project management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple brands and deadlines simultaneously.
• High attention to detail with a strong sense of ownership.
• Ability to work in a fast-paced agency environment and adapt to changing priorities.
• Proactive problem-solving mindset with the ability to anticipate challenges before they arise.

Preferred

• Experience working on Hospitality, Realty, and/or Alco-Bev brands.
• Familiarity with AI tools such as ChatGPT, Gemini, or Claude to improve productivity and workflows.
• Working knowledge of project management tools such as ClickUp, Asana, Notion, or Trello.