
IT NSO Engineer
DMart
Key Responsibilities
- Provide Tier 1 & 2 technical support for store staff.
- Support is delivered via remote desktop tools or on-site visits.
- Resolve hardware, software, and connectivity issues.
Requirements & Tech Stack
- Experience using remote support software (e.g., Manage Engine).
- Experience with IT ticketing systems like Service Desk.
Qualifications
- Bachelors degree in IT, Computer Science, or a related field.