Delivery Assistant

About the Role

The purpose of this classification is to assist with delivery and warehouse activities. This role will involve loading/unloading trucks and assisting with the delivery of merchandise to customers' homes or businesses.

Key Responsibilities

• Places stock on shelves or racks.
• Sets up merchandise and sales promotion displays.
• Performs general maintenance and grounds keeping duties for warehouse and/or store.
• Unloads merchandise from warehouse and freight trucks.
• Ensures safe operations of vehicles by assisting delivery truck drivers with directing trucks into unloading areas.
• Records deliveries on delivery records and submits to appropriate management.
• Loads trucks in preparation for daily deliveries.
• Assists with delivery, unloading, and set-up of merchandise.
• Obtains customer signature on receipt for pickup or delivery.
• Assists with repossessions of goods.
• Assembles merchandise as required.
• Performs customer service inspections and repairs as needed.
• Maintains cleanliness of store/warehouse interior and grounds.
• Upholds the company’s Delivery Standards.
• Assists in other store departments as required.

Requirements & Tech Stack

• Jr. High School Diploma
• Six months of experience in a distribution or warehouse environment, shipping/receiving, or delivering merchandise.
• Any combination of training, experience, and education which provides the required knowledge, skills, and abilities.

Performance Aptitudes

• Data Utilization: Ability to assemble, process, and tabulate data.
• Human Interaction: Ability to provide guidance, assistance, and/or interpretation to others.
• Equipment, Machinery, Tools, and Materials Utilization: Ability to operate equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.
• Verbal Aptitude: Ability to utilize a wide variety of reference and/or descriptive data and information.
• Mathematical Aptitude: Ability to perform addition, subtraction, multiplication, and division; may include calculating decimals and utilizing principles of fractions.
• Functional Reasoning: Ability to carry out instructions furnished in written, oral, or diagrammatic form, with some latitude for independent judgment.
• Situational Reasoning: Ability to exercise judgment, decisiveness, and creativity in dealing with situations carried out according to set procedures.

ADA Compliance

• Physical Ability: Tasks require the ability to exert heavy physical effort, involving climbing, balancing, stooping, kneeling, crouching, and/or crawling. May involve lifting, carrying, pushing, and/or pulling of objects and materials up to 100 pounds, and occasionally heavier objects (in excess of 100 pounds).
• Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
• Environmental Factors: Performance may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents, or toxic agents/chemicals.