Donor Center Phlebotomist

American Red Cross

Job Overview

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process at fixed site locations.
• Collaborate with team members to create a welcoming and comfortable environment for volunteer donors.
• Follow all safety procedures while collecting lifesaving blood donations.
• The Red Cross offers paid phlebotomy training.

Key Responsibilities

• Personally connect with donors, listen to their stories, and explain the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment for donors.
• Maintain detail orientation to ensure collected blood meets goals, regulatory requirements, and is safe for transfusion.

Requirements & Tech Stack

• Associates degree OR a combination of education and work experience.
• Minimum of one year customer service experience in a public setting.
• Current, valid driver's license with a good driving record.
• Physical requirements may include the ability to lift, push, or pull heavy weights, good manual dexterity, ability to sit or stand for long periods, and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills, proficient with Microsoft Office applications.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (e.g., CNA, MA, EMT).
• Prior leadership experience.

Schedule Information

• Variable hours, 4 x 10-hour shifts.
• Some weekends required.
• Schedule may include early mornings, late nights, weekends, and holidays.
• Schedule is provided two to three weeks in advance.

Pay Information

• Starting rate: $20.66/hour.
• Pay may increase depending on experience.