Domestic Voice Process Executive
Lyros Technologies Pvt Ltd-CMMI Level 3
Hyderabad, Telangana, IndiaFresher52m agovia LinkedIn
Lyros Technologies Pvt Ltd - CMMI Level 3
Key Responsibilities
- Manage incoming calls and customer inquiries in a professional manner.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.
- Adhere to company policies and procedures while maintaining a positive attitude.
Requirements & Tech Stack
- Excellent verbal communication skills.
- Strong listening skills and the ability to empathize with customers.
- Basic computer skills and familiarity with call center software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- A positive attitude and a willingness to learn.
Qualifications
- This role is ideal for recent graduates.