Communications Manager

About the Role

A full-time, on-site position responsible for planning and executing internal and external communications to support the company’s brand, services, and client relationships. The role is based in Kenmore, NY.

Key Responsibilities

• Develop content for social media and email campaigns.
• Coordinate marketing materials.
• Ensure consistent messaging across platforms.
• Collaborate closely with design, sales, and customer service teams.
• Track performance metrics and recommend improvements.
• Support public relations activities.
• Maintain editorial calendars.
• Contribute to strategic marketing initiatives.

Requirements & Tech Stack

• Demonstrated skills in written and verbal communication.
• Ability to create clear, engaging content for diverse audiences.
• Experience with marketing and communications planning (campaigns, calendars, brand messaging across multiple channels).
• Familiarity with social media management and digital platforms (posting, monitoring engagement, analyzing basic performance metrics).
• Updating and maintaining content across various website platforms.
• Strong organizational and project management abilities.
• Proficiency in common office and communication tools (e.g., email marketing software, basic content management systems, and productivity applications).
• Ability to work on-site during standard business hours.

Qualifications

• Relevant experience in communications, marketing, or a related field.
• A bachelor’s degree in Communications, Marketing, Public Relations, or a similar discipline is preferred.
• Attention to detail.
• Commitment to quality.
• Customer-focused mindset.
• Ability to engage positively with colleagues and clients.