Poker Dealer

About the Role

The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive guest experience through superior guest service while maintaining a sound understanding of game play, rules, internal controls, and gaming standards. They will encourage repeat business while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

Key Responsibilities

• Arrive for shift on time and in proper uniform.
• Exhibit consistent proficiency in dealing the game of Poker.
• Protect and control the game being dealt.
• Follow all Florida Rules and Regulations related to the game of Poker.
• Conduct games in accordance with Departmental policies and procedures, handling player transactions and notifying the Poker Room Supervisor of any irregularities.
• Advise the Poker Room Supervisor of any player disputes or arguments that may arise during the game.
• Inform the Poker Room Supervisor of important or relevant facts regarding specific players.
• May be required to assist in brush and/or chip runner duties.
• Properly use equipment, tools, or systems to complete assigned tasks and comply with company safety standards.
• Develop a working knowledge of any rules, regulations, and Internal Controls applicable to your position.
• Adhere to and comply with both departmental and overall property policies and procedures.
• Other duties and responsibilities as assigned.

Requirements & Tech Stack

• High School diploma or GED required, or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment.
• Must be able to pass an audition for at least 2 Poker games: No Limit Texas Holdem and Pot Limit Omaha.
• Must be familiar with methods of cheating in Poker.
• Ability to calculate mathematical equations (adding, subtracting, multiplying, and dividing) without a calculator or paper.
• Bilingual: English/Spanish preferred.
• Ability to reach or lean across the table to retrieve cards, chips, player identification, or other documentation.
• Ability to follow directions with minimal supervision.
• Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction.
• Ability to work indoors and outdoors and be exposed to various environmental factors such as CRT fatigue, noise, dust, and cigarette smoke.
• Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
• Ability to lift or carry a minimum of 10 pounds, unassisted, in the performance of specific tasks assigned.
• Ability to work with others, communicate well, receive direction, and review your own work.
• Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.
• Ability to address stressful situations with clients with dignity and the utmost tact and politeness.
• Must be able to work with others, communicate well, and receive direction when needed to achieve department goals and objectives.
• Willing to work odd and irregular hours including nights, weekends, and holidays.
• Willing to travel and participate in training as recommended or required.
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Florida Statues and remain in good standing with the Florida Gaming Control Commission.