Junior IT System Administrator

About the Role

The Junior IT System Administrator role supports the ongoing administration, maintenance, and security of the organization's IT environments, including servers, virtualization, identity, endpoints, backup, and Microsoft 365 services. This position provides hands-on experience across on-premises and cloud systems, contributing to operational reliability and infrastructure improvements.

Key Responsibilities

• Assist with administration, maintenance, and troubleshooting of Windows Server environments and related services.
• Support monitoring and maintenance of virtualization platforms and infrastructure capacity.
• Perform routine tasks related to user accounts, groups, access permissions, and identity synchronization.
• Monitor system availability, performance, capacity, and security; investigate and escalate incidents.
• Assist with backup verification, recovery testing, patch deployment, and disaster recovery activities.
• Use PowerShell to automate recurring administrative tasks under supervision.
• Provide second- and third-level support for system issues; participate in root-cause analysis.
• Maintain system documentation, operating procedures, asset records, and recovery documentation.
• Participate in IT initiatives for infrastructure modernization, standardization, security, and cloud services.

Requirements & Tech Stack

• Hands-on experience with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and file services.
• Experience with virtualization, backup and recovery, patch management, storage, and system monitoring.
• Working knowledge of Microsoft 365 administration, Microsoft Entra ID, identity management, and hybrid environments.
• Ability to use PowerShell for administration, troubleshooting, reporting, and automation.

Qualifications

• Degree or equivalent experience in IT, Computer Science, Systems Administration, or related field.
• Strong troubleshooting, analytical, organizational, and documentation skills.
• Effective communication and collaboration skills.
• Ability to work independently, prioritize tasks, maintain confidentiality, and follow security protocols.