RECEPTIONIST

About the Role

• Position is Monday-Friday, 7am-3:30pm.
• No patient care assignment.

Key Responsibilities

• Greet and receive employees, applicants, and visitors, and direct them appropriately.
• Answer multiple-line telephone, directing callers courteously and appropriately.
• Take accurate telephone messages, including caller, date, time, nature of call, and intended recipient.
• Answer routine questions regarding department operations and procedures.
• Respond to telephone and written requests.
• Distribute forms, packets, and information to employees and visitors, ensuring accuracy and appropriateness.
• Schedule appointments and/or meetings for department personnel as assigned.
• Type memos and correspondence as directed by department managers.
• Perform data entry functions.
• Regularly inventory departmental forms, supplies, and equipment, and order and restock as necessary.
• Assemble information packets as assigned.
• Maintain computer logs and files of incoming paperwork.
• Prepare special reports for management.
• Create spreadsheets to display statistical data and information for reports.
• Develop, oversee, and conduct various routine and special audits, research, and correct data to maintain program integrity.
• Ensure adherence to Hospital and departmental policies and procedures.

Requirements & Tech Stack

• High School or GED Equivalent
• Six months (1/2 year) directly related experience
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. Primarily involves sitting, with brief periods of walking or standing.
• Office environment with minimal hazard or physical risk.

Qualifications

• Related education and experience may be substituted for one another on a year-for-year basis.
• Bilingual English/Spanish (nonessential).