Account Executive I
AIT Worldwide Logistics
About the Role
The Account Executive I will sell AIT's services to customers and then transition accounts to account managers for ongoing maintenance and service. This role will consult with clients and develop solutions primarily in the domestic FTL services mode. This role will drive positive revenue results by establishing new customer relationships and manage the entire sales process from prospecting to closing. The Account Executives will establish and maintain positive relationships with our customers.
Key Responsibilities
- Prospect, plan, and execute inside and outside sales calls & business development activities.
- Create and maintain a healthy pipeline by meeting with new prospective and existing customers.
- Close new business and grow existing business relationships by consistently performing sales activities in-person or over the phone/email.
- Consult with several levels of decision-makers and buying influences to understand their business challenges and supply chain goals and offer tailored solutions.
- Collaborate, coordinate and lead with carrier sales, account management and customer service teams to create, execute and develop unique solutions in addition to supporting both onboarding and ongoing operational activities.
- Consistently meet or exceed individual sales goals by conducting sales calls, traveling to customers to complete those calls and directly work on sales related activities such as preparation of proposals or promotional material, sales report completion, arranging logistics and tasks that support sales calls.
- Ensure alignment with company strategies in forecasting, business planning, and pipeline development.
- Assist in the development of customer SOPs required to effectively manage each customer’s business.
- Participate and help complete pricing requests and RFPs.
- Ensure customer AR is managed within AIT Truckload Solutions expectations.
- Maintain a strong commercial presence in the marketplace and be a subject matter expert to the team.
Requirements & Tech Stack
- Presentation skills and effective follow-up (Medium proficiency)
- Microsoft Office Suite (Word, Excel, Outlook) (Medium proficiency)
- General Truckload, OTR and Intermodal terms / info (Low proficiency)
- Transportation Management System (TMS) (Low proficiency)
Qualifications
Education Qualifications
- High School Diploma or GED Required
- Associate's Degree Preferred
- Bachelor's Degree Preferred
Experience Qualifications
- 0-3 years Experience in inside sales within the logistics industry Preferred
Other Skills We Hope To See
- A team player who works well with others.
- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy.
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
- Customer service focus – building relationships is a part of our culture.