Entry-Level Campus Command Center Operator
Epic
Appleton, WIFresher57m agovia LinkedIn
About the Role
As an Operations Center Technician, you will help maintain business continuity across Epic's global campuses. This involves monitoring real-time alerts, managing access and security systems, and overseeing building operations from the Facilities Command Center.
Key Responsibilities
- Identify and respond to issues using video feeds and system data.
- Coordinate emergency responses for disruptions such as natural disasters or power outages.
- Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations.
Requirements & Tech Stack
- Openness to 2nd and 3rd shift, as well as weekend days.
- Relocation to the Madison, WI area (relocation assistance available).
- Eligible to work in the United States without visa sponsorship.
- COVID-19 vaccination
Qualifications
- Strong situational awareness and decision-making skills.
- Excellent communication and coordination abilities.
- Ability to work in a high-pressure, real-time environment.
- Experience or interest in security operations, emergency response, or a related high-volume field.