Travel Consultant
iTour by Rethink Ways
Chennai, Tamil Nadu, India4h agovia LinkedIn
About the Role
The Travel Consultant is a full-time, on-site role based in Chennai.
Key Responsibilities
- Advise individual and corporate clients on travel options.
- Create customized itineraries.
- Manage complete travel plans across destinations and travel purposes.
- Handle inquiries.
- Prepare travel proposals.
- Coordinate bookings for flights, hotels, ground transport, and tours.
- Ensure all reservations and documentation are accurate and timely.
- Liaise with suppliers.
- Process changes or cancellations.
- Provide proactive support before, during, and after travel.
- Maintain client records.
- Follow company processes.
- Contribute to a high level of customer satisfaction and repeat business.
Requirements & Tech Stack
- Travel Consulting skills
- Travel Management skills (end-to-end itinerary planning and coordination for leisure and corporate travelers)
- Travel Arrangements skills (booking flights, accommodations, transport, tours, and handling visa-related documentation)
- Customer Service skills (clear communication, problem resolution, reliable support)
- Reservations skills (managing booking systems, monitoring availability, ensuring accuracy of travel details)
- Proficiency with travel booking tools and office software
- Strong organizational skills
- Attention to detail
- Basic financial understanding (quotations, budgets)
Qualifications
- Relevant qualifications such as a diploma or degree in Travel & Tourism, Hospitality, Business, or a related field are beneficial.
- Prior experience in a travel agency, corporate travel desk, or related travel services environment is preferred.
- Ability to work on-site in Chennai.
- Ability to collaborate with a team.
- Ability to manage multiple client requests in a fast-paced environment.