Document Specialist
Innova ESI
About the Role
- This is a hybrid role based in Chennai.
Key Responsibilities
- Complete all assigned jobs within the committed time, accurately and in a client-specific manner.
- Raise any discrepancies in client-supplied data with the SDS to obtain appropriate client clarification via the CSE.
- Proactively inform the shift lead of any delays in delivering jobs beyond the internally committed time.
- Adhere to print security and physical access procedures.
- Check daily for feedback.
- Ensure process adherence at all times.
Requirements & Tech Stack
- Maintain a minimum typing speed of 60 words per minute with 99% accuracy.
- Possess basic knowledge of the MS Office Suite (Word, PowerPoint, Excel) and relevant RRD tools.
Qualifications
- Good oral and written communication skills.
- Excellent presentation and layout skills.
- Adaptability and flexibility.
- Ownership.
- Leadership and initiative.
- Skills evaluated based on: Utilization, Cross-utilization, Low error rate before QC / High accuracy, On-time delivery, Productivity, Attendance and punctuality, Certifications, Technical competency, Internal revision rate.















