Help Desk Analyst
Variety Wholesalers, Inc
About the Role
Help Desk Analyst at Variety Wholesalers, Inc.
Key Responsibilities
- Troubleshooting hardware, software, and network issues.
- Documenting and tracking incidents.
- Coordinating with internal departments to ensure timely resolution.
- Maintaining a high level of professionalism and service quality in all interactions.
Qualifications
- Up to one year of related experience.
- Demonstrated proficiency with Windows software.
- Good communication and analytical skills.
- Ability to work rotating shifts.
- High School diploma or GED.
- Understanding of Variety’s cash register systems a plus.