Specialist, Payroll Operations

Key Responsibilities

• Audit, correct, and process payroll and timekeeping records to ensure accurate calculation of teammate time and pay based on Federal and State regulations.
• Ensure synchronization between the timekeeping system and Workday through manual entries and documentation of changes.
• Verify Paid Time Off accruals, balances, and transfers.
• Collaborate with the Payroll Support Center to resolve teammate payroll payment concerns using Service Now.
• Prepare and process daily on demand payments.
• Regularly review and resolve transactions within the assigned group.
• Recalculate pay due to retroactive changes for hourly rates of pay, missing hours or amounts, when Workday does not support various transactions.
• Identify and calculate overpayments. Work with leadership to receive approval for recouping wages or for debt forgiveness entries.
• Communicate with teammates and former teammates regarding overpayment and collection processes.
• Process appropriate Workday and Kronos entries for fund collection or debt forgiveness.
• Assist with updating and testing process documentation.
• Participate in system testing.
• Perform recurring benefit entries.
• Process reissues for banking rejects, remove payment elections, and communicate with teammates.

Requirements & Tech Stack

• Basic knowledge of payroll regulations for Federal, State, and Local laws, company policies, and best practices.
• Intermediate computer skills with proficiency in MS Word and Excel.
• Ability to handle confidential information with discretion and judgment.
• Workday
• Kronos
• Service Now
• MS Word
• Excel

Qualifications

• High School Diploma
• 0-2 years of relevant experience
• Knowledge of paycheck calculation, including pre/post-tax deductions and W-2 translation.
• Basic working knowledge of payroll processes, procedures, and payroll systems.

Preferred Qualifications

• Working knowledge of UKG / Kronos Timekeeping System.
• Payroll processing experience in a fully integrated HCM environment.
• Working knowledge of timekeeping processes and systems.
• Multi-state payroll experience.
• Ability to identify and recommend process improvements.