Medical Assistant-Internal Medicine Full Time Days

Job Title: Medical Assistant - Internal Medicine (Full Time, Days)

About the Role

• Full-time position at 40 hours per week.
• Located at the Deerfield clinic.
• Schedule: Monday/Tuesday (7:45 am - 5:15 pm), Wednesday (7:45 am - 12:15 pm), Thursday/Friday (7:45 am - 5:15 pm).
• The Medical Assistant supports physicians, nurses, and licensed medical staff.
• Primarily responsible for facilitating efficient patient flow, assisting with patient care activities, and performing administrative functions.
• Ensures efficient patient flow, maintains a safe patient care area, promotes patient satisfaction, and safeguards patient confidentiality.

Key Responsibilities

• Escorts patients to exam rooms, identifies patients using two identifiers, and prepares them for examination.
• Obtains accurate vital signs per organization standards.
• Documents reason for visit and updates/confirms allergies, smoking history, and pharmacy information.
• Informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Sets up equipment and supplies needed for visits.
• Cleans and prepares exam rooms for the next patient.
• Responds to needs to expedite visits, maintain patient flow, and prioritize tasks.
• Assists practitioners with medical and surgical procedures, including:
• Electrocardiogram (ECG)
• Venipuncture
• Immunizations
• Setting up procedure trays
• Specimen collection
• Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Prepares and stocks all exam rooms.
• Follows established protocols for disinfecting and sterilizing equipment and instruments.
• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and disposes of expired items.
• Adheres to office opening and closing procedures.
• Interacts with patients in a professional and friendly manner to promote patient satisfaction.
• Accepts and performs delegated responsibilities positively.
• Offers assistance to colleagues.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and the patient care team (in-office and by phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Performs all other duties assigned by the Supervisor or Manager.

Requirements & Tech Stack

• Strong computer skills.

Qualifications

• High school diploma or GED.
• Current certification in one of the following, or written proof of meeting eligibility requirements to write one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA):
• New MA Graduates within six (6) months from graduation must submit a letter from the school or certifying body.
• Non-Certified MAs or graduates past six (6) months must submit a letter from the certifying body.
• Within the first six (6) months of employment, must complete one of the following certifications (up to two test attempts):
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgment during onboarding that certification must be attained within six (6) months as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years of experience in a relevant role.

Preferred Qualifications

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical records.