26-27 NY Office Coordinator

About the Role

The Office Coordinator is the face of the Achievement First campus and a key member of the school’s operations team. The primary responsibility is to operate a welcoming and efficient main office. The Office Coordinator will work closely with the Student Services Manager and report to the Director of School Operations. The ideal candidate is highly personable, systematic, and extremely organized, with a deep belief in the Achievement First school model and a commitment to helping build a network of high-performing schools.

Key Responsibilities

• Front-Office Management
• Welcome visitors; serve as gatekeeper to address questions and minimize interruptions of the school admin team.
• Answer phones, redirect inquiries as appropriate, and relay messages to staff in a timely manner.
• Receive and distribute mail and shipments.
• Maintain a clean and organized office environment.
• Maintain complete sets of commonly used forms for staff and families.
• Student Information, Data, & Reporting
• Use Achievement First’s Student Information System (SIS) to reconcile student attendance daily.
• Use the SIS to maintain and update all student contact/demographic information, as directed by the Student Services Manager.
• Manage student issues, such as processing late arrivals and following up with the families of absent students.
• Assist the Student Services Manager and Director of School Operations with the administration and processing of regular student tests.
• Produce accurate and timely student attendance, disciplinary, honor roll, and other reports for the school admin team.
• Assist the Student Services Manager with the compilation of data for various reports.
• School Communications & Documents Archive
• Produce letters, memos, and other notices.
• Ensure that past memos, notices, and other school-specific documents are posted to the Shared Server.
• Supplies and Equipment Maintenance
• Fulfill staff supply requests.
• Maintain office equipment (e.g., ensure copiers are operational and fully stocked with toner, paper).
• Conduct weekly supply inventory/equipment checks and restocks as necessary.
• Handle packages and support with stocking paper.
• General Support
• Assist the Director of School Operations in preparing the campus annually for start-up/new school year launch.
• Support the operations staff.
• Assist the Director of School Operations with personnel and financial record keeping.
• Assist the Student Services Manager with coordination of school events, test administration and processing, production and distribution of school memos, etc.
• Assist with filing of documents and records.

Requirements & Tech Stack

• Microsoft Word, Excel, PowerPoint, Publisher
• Google Suite
• Student Information System (SIS)
• Shared Server

Qualifications

• Skills and Characteristics
• Belief in the Achievement First mission and educational model.
• Excellent written and verbal communication skills.
• Solid technical skills.
• Project management skills.
• Strong communication and customer service skills.
• Ability to adapt quickly and move urgently.
• Detail-oriented and highly organized.
• Highly motivated and capable of seeing projects through from beginning to end.
• Ability to work autonomously as well as take direction as needed.
• A cheerful and welcoming demeanor.
• Maturity, humility, strong work ethic, sense of humor, and a “whatever it takes” disposition.
• Educational Background and Work Experience
• Bachelor’s degree from an accredited 4-year institution or experience in office management/administrative experience (highly preferred).
• Bilingual (Spanish/English) (preferred).

Compensation

• Hourly rate: ~$20-25
• Eligible for benefits: medical, dental, vision, life insurance, 403(b) retirement benefit package with match, and paid Family Leave.
• Salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role.

Schedule

• ~ 7:30 am - 3:30 pm
• Full time, 40 hours/week
• School Year: 26-27
• Start Date: 7/15/2026
• School: Multiple School Sites