Patient Service Representative Clinic

Ascension

Murfreesboro, TNFresher1h agovia LinkedIn

About the Role

  • Location: Murfreesboro, TN
  • Facility: Saint Thomas Heart
  • Specialty: Cardiac
  • Schedule: Full-time | Days

Key Responsibilities

  • Champion the Patient Experience: Provide a warm, professional welcome, guide visitors through check-in/out, and ensure accurate and up-to-date records.
  • Navigate the Care Journey: Manage schedules, confirm appointments, and handle medical record requests.
  • Provide Financial Clarity: Verify insurance authorizations and precertifications, assist with co-payments and billing questions.
  • Ensure Accuracy & Flow: Submit daily service charges, reconcile deposits, and provide clerical support.

Requirements & Tech Stack

  • Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
  • Additional Preferences: 1+ years administrative experience

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