Holiday Sales Consultant
Musafir.com
Mumbai, Maharashtra, India1h agovia LinkedIn
Location: Mumbai
Key Responsibilities
- Engage with customers to understand their travel needs.
- Recommend suitable holiday packages.
- Provide detailed information on itineraries, pricing, and inclusions.
- Handle inquiries via phone, email, and in person.
- Prepare quotations.
- Close sales.
- Ensure smooth booking and post-sales support.
- Coordinate with internal teams and external suppliers to confirm bookings.
- Resolve issues and deliver a seamless travel experience.
- Maintain accurate records in the sales system.
- Follow up on leads.
- Work toward individual and team sales targets.
Qualifications
- Strong Sales Consulting and Consulting skills.
- Customer Service and Customer Satisfaction skills.
- Excellent Communication skills (clear verbal and written abilities).
- Confident presentation over phone and in person.
- Ability to work toward sales targets.
- Ability to manage time effectively.
- Ability to collaborate with team members and partners.
- Bachelor’s degree or equivalent experience in business, tourism, hospitality, or a related field.
Beneficial Experience/Knowledge
- Experience in travel or holiday packages.
- Knowledge of popular destinations (e.g., Europe).
- Familiarity with booking systems or CRMs.
- Prior experience in retail travel, tourism, hospitality, or a related customer-facing sales role is preferred.