HR Admin Executive

About the Role

This role involves end-to-end recruitment and administrative tasks, with a focus on vendor management and Keka software ticket management.

Key Responsibilities

• Recruitment:
• Source, screen, and interview candidates.
• Coordinate interviews and joining formalities.
• Maintain recruitment trackers and ensure timely hiring.
• Admin Work (40%):
• Vendor Management & Negotiation:
• Coordinate with vendors regarding services, pricing, quotations, and operational requirements.
• Negotiate with vendors to obtain competitive rates and cost-effective services.
• Discuss service-related issues, pending requirements, and payment terms with vendors.
• Follow up with vendors to ensure timely service delivery and issue resolution.
• Maintain vendor relationships and records of quotations, negotiations, and agreements.
• Keka Software & Store Ticket Management:
• Monitor daily tickets and issues raised by Medkart stores through Keka software.
• Understand store-related issues and coordinate with the concerned vendors or internal teams for resolution.
• Follow up on open and pending tickets until closure.
• Ensure timely updates to the concerned stores regarding ticket status.
• Maintain proper records of tickets, actions taken, and resolution status.