Account Executive

About the Role

The Account Executive is a full-time, on-site role based in Kolkata.

Key Responsibilities

• Managing existing customer accounts.
• Identifying new business opportunities.
• Ensuring timely follow-up on inquiries and orders.
• Maintaining accurate sales records.
• Coordinating with internal teams for pricing, delivery, and service issues.
• Preparing basic reports and presentations for management.
• Regular communication with clients to understand their requirements, address concerns, and support long-term business relationships.
• Meeting defined sales and account management targets.
• Upholding company policies and standards.

Qualifications

• Demonstrated ability to manage client relationships, handle inquiries, and maintain professional communication with customers.
• Strong organizational and time-management skills, including proficiency in maintaining records, preparing reports, and following up on tasks.
• Basic proficiency with office productivity tools (such as spreadsheets, presentations, and email) and comfort working with sales or CRM systems.
• Sound numerical aptitude for handling pricing, invoices, and sales data, with attention to accuracy and detail.
• Ability to work effectively on-site in Kolkata, collaborate with cross-functional teams, and adapt to a fast-paced environment.
• Fluency in English and local languages commonly used in Kolkata, with clear verbal and written communication skills.

Preferred Qualifications

• Relevant experience in sales, account management, or customer service in FMCG or food-related industries.
• Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent practical experience.