Internship

About GannuG

GannuG is an e-commerce platform focused on bringing joy through access to high-quality regional sweets and snacks. The company connects people with local products, helping those far from home rediscover familiar tastes and memories. GannuG partners with reputed manufacturers and shops known for consistent quality and taste over decades, ensuring freshness and an excellent customer experience.

About the Role

This is a remote internship role in E-Commerce Operations. The intern will support daily online store activities, including listing and updating products, monitoring orders, coordinating with vendors, and tracking inventory status.

Key Responsibilities

• Support daily online store activities.
• List and update products.
• Monitor orders.
• Coordinate with vendors.
• Track inventory status.
• Assist with customer communication.
• Resolve basic service issues.
• Ensure accurate product information and pricing.
• Gather and analyze simple data on sales, customer preferences, and product performance.
• Collaborate with the team to improve processes, enhance the online shopping experience, and support promotional activities.
• Work on order fulfillment through the standard operating procedure set.
• Review and refine processes to bring operational efficiency.
• Perform quality checks and report for areas of improvement.
• Build and maintain a good relationship with sellers.
• Perform inventory management activities.
• Work on onboarding and launch of new products.

Requirements & Tech Stack

• Coordination
• Effective Communication
• Generative AI Tools
• MS-Office
• Proficiency with common digital tools (spreadsheets, documents, email, online collaboration platforms).

Qualifications

• Foundational knowledge of commerce or business operations, with interest in e-commerce workflows and online retail.
• Strong analytical skills to interpret basic data, track performance metrics, and support process improvements.
• Clear and professional communication skills for interacting with customers, vendors, and internal teams.
• Customer service orientation with the ability to handle inquiries, address concerns, and maintain a positive customer experience.
• Basic understanding of sales concepts and comfort supporting promotional activities and order conversion efforts.
• Attention to detail, organizational skills, and ability to manage multiple tasks in a remote work setting.
• Recent graduate in any field.
• Available for work from home.
• Available for a duration of 2 months.

Internship Start Date Window: 2nd Oct'26 - 6th Nov'26

Perks

• Certificate
• Letter of recommendation
• Job offer

Job Offer

On successful conversion to a permanent employee, the candidate can expect a salary of 2.1 LPA.