Turnkey Coordinator

About the Role

Fogelman is a nationally recognized, fully integrated multifamily real estate company.

Key Responsibilities

• Help manage day-to-day maintenance operations.
• Offer clerical support to the management team.
• Help manage office procedures and scheduling.
• Manage move-in/out keys and dates.
• Schedule vendors.
• Manage resident requests via Happy co.
• Manage Service Technicians with service requests, maintaining proper order and scheduling future work.
• Complete statement of deposit accounting on move-outs after assessing damages.
• Assist with supply orders and generating POs.
• Process invoices for maintenance-related items.
• Pre-walk move-in units to ensure the highest standard/quality.
• Schedule vendors for turn units.
• Complete move-in inspections with new residents.
• Take the lead on assisting residents with potential problems.
• Assist the administrative department with clerical duties, such as organizing work schedules.
• Provide call backs for quality of work insurance.
• Process work orders.
• Organize invoices.
• Assist admin staff with payroll.
• Perform office duties, such as answering phones, emails, sending notices, and replying to messages.
• Manage daily office operations and maintain an organized work environment.
• Facilitate communication between management and residents.
• Oversee and interpret company's administrative policies and procedures.

Requirements & Tech Stack

• Happy co (for managing resident requests)

Qualifications

• High school diploma or GED; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with residents one-on-one or groups of employees.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:

• Regularly required to use hands and fingers and reach with hands and arms.
• Frequently required to stand, walk, and sit.
• Occasionally required to climb, stoop, kneel, crouch, and crawl.
• Must occasionally lift and/or move up to 10 lbs.
• Specific vision abilities include close, distant, color, and peripheral.

Work Environment:

• Moderate noise level.