Field Claims Representative

About the Role

The Field Claims department is seeking field claims representatives to service the territory surrounding Corvallis, OR. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities

• Complete thorough claim investigations
• Interview insureds, claimants, and witnesses
• Consult police and hospital records
• Evaluate claim facts and policy coverage
• Inspect property and auto damages and write repair estimates
• Prepare reports of findings and secure settlements with insureds and claimants
• Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
• Provide superior and professional customer service
• Once eligible, become a certified and active Arbitration Panelist

Entry Level Claims Representative

Pay Range: $57,000 - $76,000 annually

Requirements & Tech Stack

• Be available and communicative during your regular business hours
• A desire to learn about the insurance industry and provide a great customer experience
• The ability to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem-solving, negotiation, organizational, and prioritization skills
• Preparedness to follow-up with others in a timely manner
• A valid driver’s license

Qualifications

• A bachelor’s degree
• AINS, AIC, or CPCU designations preferred

Experienced Claims Representative

Pay Range: $62,000 - $90,000 annually

Requirements & Tech Stack

• Be available and communicative during your regular business hours
• Multi-line claims experience preferred
• Ability to completely assess auto, property, and bodily injury type damages
• Capacity to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem-solving, negotiation, organizational, and prioritization skills
• Preparedness to follow-up with others in a timely manner
• A valid driver’s license

Qualifications

• One or more years of claims handling experience
• AINS, AIC, or CPCU designations preferred
• Bachelor’s degree or equivalent experience required

Benefits

• Company car
• Company stock options, including Restricted Share Units and Incentive based stock options
• Paid time off (PTO)
• 401K with 6% company match