Member Assist Cart Attendant, New Location
Sam's Club
About the Role
The Member Assist Cart Attendant role is a great way to start a fulfilling career at Sam's Club. You help shape our member’s entire shopping experience by giving them a positive first and last impression. You are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.
Key Responsibilities
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member-ready area
- Organize and maintain availability of carts and flatbeds for members
- Assist members with transporting and loading purchases into their vehicles
- Operate cart retrieval equipment according to company policies and procedures
- Proactively identify members who need help, engage them, and provide friendly, helpful service
- Maintain parking lot cleanliness and a safe, well-kept exterior environment
- Conduct safety sweeps; follow procedures for handling merchandise; correct and report unsafe situations to management
- Properly maintain equipment and ensure carts and flatbeds are organized and stocked in the correct locations
- Promote Sam's Club products, services, and memberships throughout every interaction
Requirements & Tech Stack
- Thrive in fast-paced environments
- Multi-tasker
- Keep member satisfaction as your top priority
- Can stand for long periods of time while assisting members quickly and accurately
- Problem solver who tackles obstacles head-on to ensure each task is completed with excellence
- Enjoy working outdoors and staying active in all weather conditions
- Passionate about delivering excellent member service
- Dependable and self-motivated
- Take pride in maintaining clean and safe environments
- Available for flexible scheduling, including weekends and holidays
- Bring a positive attitude and strong work ethic
- Cart retrieval equipment
Qualifications
Minimum Qualifications:
(None explicitly listed in the provided text)
Preferred Qualifications:
(None explicitly listed in the provided text)
Location
- Sam's Club Katy, TX
- 6193 Hwy Blvd Suite 203, Katy, TX 77494
- Primary Location: 29153 KATY FWY, KATY, TX 77494-0000, United States of America