Medical Assistant, Cardiac Services

About the Role

Performs routine clinical and administrative duties in support of assigned area or office.

Key Responsibilities

• Assists with performing patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
• Obtains and accurately documents patient vital signs, height, and weight.
• Takes a brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
• Performs administrative or clerical duties including scanning, reception, scheduling, data entry, and patient registration.
• Reviews/Documents Social Determinants.
• Provides education and resources as needed.
• Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up.
• Monitors and communicates changes in patient condition.
• Documents patient care provided.
• Provides discharge instructions and follows up with patients as needed.
• Recognizes and seeks help in emergent situations.
• Rounds with patients in practice to ensure excellent patient experience.
• Activates My Chart Accounts where appropriate.
• Ensures Telehealth connectivity for scheduled appointments and troubleshoots as needed.
• Follows up on reported issues and assists with service recovery.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
• Maintains examination areas.
• Manages and facilitates all in-basket messages and patient phone calls.

Requirements & Tech Stack

• Medical Assistant (Required)
• BLS American Heart E-Card or BLS Cert American Heart_non_ecard - American Heart Association
• High School Diploma or Equivalent

Qualifications

• Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Can be a graduate of an accredited EMT or MA Diploma program.
• Possess Medical Assistant Registration or Medical Assistant Certification.
• Have six (6) months of patient care experience.
• Six (6) months of patient care experience is in lieu of a graduate of an accredited Medical Assistant or EMT program.

Working Conditions And Physical Requirements

• Bending and Stooping = 60%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Reaching = 40%
• Repetitive Movement Hand/Arm = 40%
• Sitting = 40%
• Standing = 60%
• Walking = 60%
• Audible Speech = 40%
• Hearing Acuity = 40%
• Computer Monitor = 60%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%