Phlebotomist/Donor Specialist, Long Island

About the Role

Under the guidance of the Medical Director and Regional Collections Manager, you will assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of the mission. Your role is crucial in ensuring adherence to policies and meeting high standards set by NYBC, the FDA, and other organizations.

Key Responsibilities

• Welcome Donors: Provide outstanding customer service at mobile units and/or donor centers. Greet donors warmly, educate first-time donors on what to expect to ease anxiety, guide them throughout the donation process, and ensure a smooth, positive, and delightfully warm experience.
• Blood Draws: Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager.
• Operating Medical Equipment: Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage, and appropriate storage.
• Manage Donor Information: Verify and update donor information in the BECS system to create barcodes and keep relevant collection staff informed of any changes.
• Educate and Assist: Help donors understand which type of donation is best for them based on inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
• Follow Safety Procedures: Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.
• Record Keeping: Perform clerical tasks to support blood drawing activities and maintain required records and documentation.
• Educate Donor: Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.

Qualifications

• Ability and Desire to Learn Medical Procedures: Comprehensive training will be provided for phlebotomy procedures. The candidate must successfully complete all prescribed training programs.
• Comfortable with a Hospital-like environment: Must be comfortable working in a hospital-like environment, handling blood products with care and professionalism.
• Warm and Caring Personality: Requires a high level of warmth and care toward the donor with exceptional bedside manners.
• Must Have: A car, a valid driver’s license, and a willingness to travel and work a flexible schedule.
• Education: High School Diploma or equivalent.
• Skills: Ability to communicate effectively in English, follow directions, and work with computers.

Preferred Experience

• Background in healthcare, phlebotomy, or customer service.