Technical Writer / Systems Engineer
Arcfield
Rome, NY0–4 yrs1h agovia LinkedIn
About the Role
Arcfield is seeking a Technical Writer with a strong Systems/Software Engineering background to support documentation efforts associated with products developed under a U.S. government system lifecycle engineering contract. Job location is Rome, NY. U.S. citizenship and the ability to obtain a U.S. government Secret security clearance are mandatory.
Key Responsibilities
- Produce or update product documentation such as user manuals, administrator manuals, installation guides, design documentation, release notes, API documentation, training materials, and trip reports.
- Support the generation of system graphics required within documentation.
- Update existing product documentation to reflect new product capabilities.
- Convert engineering documentation into clear, accurate, and user-friendly documentation.
- Ensure compliance with documentation formatting and content standards.
- Attend Agile ceremonies to maintain technical awareness of product capabilities.
- Engage with engineering teams/staff to obtain and verify technical product details.
- Interact with systems/applications to obtain direct technical experience.
- Execute documented instructions and procedures to ensure accuracy and completeness.
- Periodically attend customer training classes to obtain feedback on training documentation and customer focus areas.
Requirements & Tech Stack
- U.S. citizenship is mandatory.
- Ability to obtain and maintain a Secret clearance.
- Experience supporting technical documentation efforts in a software/system engineering environment.
- Strong experience with Microsoft Word.
- Experience with PowerPoint, Visio, and Excel.
- Experience with markup-based typesetting systems such as LaTeX or Typst is desirable.
- Strong understanding of processes associated with software product development, fielding, and customer support.
- Experience supporting formal document reviews, configuration management, or quality-assurance processes.
- Exceptional organizational skills.
- Proven ability to communicate effectively in both written and verbal form.
Qualifications
- BS 2-4 years, MS 0-2 years, or equivalent skills gained through on-the-job experience.
- BS or MS in computer science, information science, software engineering, communications, or related field.