Graduate Product Manager
Caselle, Inc.
About the Role
Start your product career by helping Govineer bring useful customer-facing products to market. You will learn how to understand customers, spot market shifts, shape product decisions, and turn early ideas into clear, usable experiences. This role combines early-career product management with hands-on product design work.
Key Responsibilities
- Research customers, competitors, partners, and emerging technology; turn findings into short, useful market intelligence for product teams.
- Learn how local governments buy and use software, including the different needs of finance staff, utility teams, administrators, and residents.
- Join customer conversations, organize what you learn, and help teams distinguish observed needs from assumptions.
- Map user journeys and create simple wireframes or interactive prototypes to explore solutions with customers and teammates.
- Help plan and run usability tests; use what people actually do and say to improve flows, content, and accessibility.
- Support discovery, product requirements, experiments, release planning, launch coordination, and measurement for customer-facing features.
- Maintain clear product information, decision records, roadmaps, launch checklists, and team rituals so work is easy to follow and act on.
- Work with Engineering, Design, Sales, Support, and Marketing to prepare releases and learn from customer use.
- Explore where AI can improve a real workflow, then help test usefulness, quality, and trust with users.
Requirements & Tech Stack
- A recent degree in any relevant field, or equivalent early-career experience, and a strong interest in product management.
- Evidence of initiative through an internship, project, startup, research, community effort, or product you helped launch.
- Clear writing, structured thinking, curiosity about customers, and comfort working with data.
- An interest in product design and evidence that you can communicate an idea visually, whether through coursework, a portfolio, a prototype, or a personal project.
- Familiarity with a design tool such as Figma is useful, but not required.
- The ability to organize details, follow through, and ask good questions across technical and nontechnical teams.
- A willingness to learn public-service and enterprise software domains.
Qualifications
- Prior government technology experience is not expected.
- Nice to have: A project, internship, or volunteer experience related to civic technology or public service.
What success looks like
Teams have sharper market and customer insight; early concepts become testable prototypes; releases are coordinated and measured; you grow from supporting decisions to owning a defined product problem.
What We Offer
- Mission-Driven Work: Support an organization whose technology and services help local governments serve their communities more effectively.
- Flexibility: Remote-eligible role.
- Comprehensive Benefits: Competitive compensation, health/dental/vision insurance, 401(k), PTO, paid holidays, and professional development support.
Work Environment And Physical Requirements
- Primarily office-based or remote role involving standard computer work.
- Ability to work independently, manage recurring deadlines, and maintain a high level of accuracy in a deadline-driven environment.
- Regular interaction with internal and external stakeholders is expected, with an emphasis on providing responsive, professional, and solution-oriented support.
- Moderate travel (15-25% annually), consisting of on-site engagements, team meetings, and company events.
- Occasional weekend travel may be required.