Graduate Product Manager

Caselle, Inc.

Provo, UTFresher8m agovia LinkedIn

About the Role

Start your product career by helping Govineer bring useful customer-facing products to market. You will learn how to understand customers, spot market shifts, shape product decisions, and turn early ideas into clear, usable experiences. This role combines early-career product management with hands-on product design work.

Key Responsibilities

  • Research customers, competitors, partners, and emerging technology; turn findings into short, useful market intelligence for product teams.
  • Learn how local governments buy and use software, including the different needs of finance staff, utility teams, administrators, and residents.
  • Join customer conversations, organize what you learn, and help teams distinguish observed needs from assumptions.
  • Map user journeys and create simple wireframes or interactive prototypes to explore solutions with customers and teammates.
  • Help plan and run usability tests; use what people actually do and say to improve flows, content, and accessibility.
  • Support discovery, product requirements, experiments, release planning, launch coordination, and measurement for customer-facing features.
  • Maintain clear product information, decision records, roadmaps, launch checklists, and team rituals so work is easy to follow and act on.
  • Work with Engineering, Design, Sales, Support, and Marketing to prepare releases and learn from customer use.
  • Explore where AI can improve a real workflow, then help test usefulness, quality, and trust with users.

Requirements & Tech Stack

  • A recent degree in any relevant field, or equivalent early-career experience, and a strong interest in product management.
  • Evidence of initiative through an internship, project, startup, research, community effort, or product you helped launch.
  • Clear writing, structured thinking, curiosity about customers, and comfort working with data.
  • An interest in product design and evidence that you can communicate an idea visually, whether through coursework, a portfolio, a prototype, or a personal project.
  • Familiarity with a design tool such as Figma is useful, but not required.
  • The ability to organize details, follow through, and ask good questions across technical and nontechnical teams.
  • A willingness to learn public-service and enterprise software domains.

Qualifications

  • Prior government technology experience is not expected.
  • Nice to have: A project, internship, or volunteer experience related to civic technology or public service.

What success looks like

Teams have sharper market and customer insight; early concepts become testable prototypes; releases are coordinated and measured; you grow from supporting decisions to owning a defined product problem.

What We Offer

  • Mission-Driven Work: Support an organization whose technology and services help local governments serve their communities more effectively.
  • Flexibility: Remote-eligible role.
  • Comprehensive Benefits: Competitive compensation, health/dental/vision insurance, 401(k), PTO, paid holidays, and professional development support.

Work Environment And Physical Requirements

  • Primarily office-based or remote role involving standard computer work.
  • Ability to work independently, manage recurring deadlines, and maintain a high level of accuracy in a deadline-driven environment.
  • Regular interaction with internal and external stakeholders is expected, with an emphasis on providing responsive, professional, and solution-oriented support.
  • Moderate travel (15-25% annually), consisting of on-site engagements, team meetings, and company events.
  • Occasional weekend travel may be required.

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