Associate Improvement Advisor

About the Role

The Associate Improvement Advisor provides project coordination, operational, and administrative support for community health contracts and quality improvement initiatives across Idaho and the Pacific Northwest.

Key Responsibilities

• Project Coordination & Administrative Support
• Support day-to-day project coordination, operational activities, implementation tasks, and project tracking.
• Maintain project records, documentation, action-item trackers, deliverable schedules, and internal tracking systems.
• Monitor project timelines, recurring deadlines, and implementation milestones to help ensure timely completion of deliverables.
• Prepare reports, meeting materials, reminders, correspondence, and other project resources.
• Assist with workflow documentation, process standardization, and operational improvements.
• Provide administrative and organizational support to project teams across multiple community health initiatives.
• Communication & Meeting Coordination
• Coordinate communications with internal project teams, community partners, and external stakeholders.
• Schedule and organize virtual meetings, partner convenings, and project discussions using Microsoft Outlook, Zoom, and other collaboration tools.
• Prepare meeting agendas, distribute materials, document meeting notes, and track follow-up activities.
• Maintain clear and timely communication regarding project activities, deadlines, and next steps.
• Support positive relationships with community-based organizations, health care partners, and other stakeholders.
• Quality Improvement & Professional Development
• Support project teams in tracking partner activities, implementation progress, and improvement initiatives.
• Assist with collecting and organizing information needed for project reporting and deliverables.
• Collaborate with Improvement Advisors and other team members to support quality improvement and community health activities.
• As experience grows, assist with meeting facilitation, partner technical assistance, and quality improvement coaching.
• Identify opportunities to improve internal processes, project coordination, and operational efficiency.
• Take on additional project responsibilities as skills and experience develop.

Requirements & Tech Stack

• Strong organizational skills with excellent attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills, with the ability to build positive relationships with internal teams and external partners.
• Ability to manage multiple priorities, recurring deadlines, and high-volume administrative workflows.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience using virtual meeting and collaboration platforms such as Zoom.
• Strong problem-solving skills and a willingness to learn new systems, processes, and subject matter.
• Ability to work independently, take initiative, and collaborate effectively in a remote team environment.
• Dependability, adaptability, and a commitment to delivering high-quality work.

Preferred Qualifications

• Previous experience in public health, health care, community-based services, or a related environment.
• Experience providing project coordination, administrative, or operational support.
• Familiarity with project tracking tools, documentation systems, or process improvement activities.
• Interest in developing skills in health care quality improvement, community health, and project management.
• Experience communicating or coordinating activities with external partners or stakeholders.

Work Location

Remote – Idaho, Washington, or Oregon.

Candidates are required to reside in Idaho, Washington, or Oregon.

Occasional travel may be required for meetings, training, or project-related activities.