Entry-Level Campus Command Center Operator
Epic
About the Role
- Monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center.
- Identify and respond to issues using video feeds and system data.
- Coordinate emergency responses for disruptions such as natural disasters or power outages.
- Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations.
Key Responsibilities
- Maintain business continuity across global campuses.
- Respond to critical incidents.
Requirements & Tech Stack
- Situational awareness
- Decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
- COVID-19 vaccination
Qualifications
- Experience or interest in security operations, emergency response, or a related high-volume field.