Customer Service Rep(04487)
Domino's
About the Role
Domino's Pizza is seeking a friendly and enthusiastic Customer Service Representative to join their team. This role involves being the voice of the company, taking orders, answering questions, and ensuring positive customer experiences.
Key Responsibilities
- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile
- Answering customer questions about the menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
Requirements & Tech Stack
- Basic computer skills
- Familiarity with point-of-sale systems
Qualifications
- Must be at least 16 years of age.
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a knack for finding solutions
- A love for pizza is a definite plus.
Non-Negotiable Factors
- Must make Perfect Pizzas every time by adhering to strict Domino's pizza-making standards and procedures.
- Must maintain 100% Image at all times to uphold a clean and professional appearance, adhere to the Domino's dress code, and represent the brand positively.
- Must work with Hustle and Energy, demonstrating a fast-paced and efficient work style.
- Must be friendly and have a smile with all customers.
Compensation
- $10-$12 an hour
Benefits
- Competitive pay and benefits
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
- Delicious discounts on pizza
- Health Insurance for eligible employees
- Paid Time Off for eligible employees
- 401k for eligible employees
- 50% off pizza
- Referral Bonus
- Career Development