Customer Service Rep(04487)

Domino's

Charlotte, NCFresher56m agovia LinkedIn

About the Role

Domino's Pizza is seeking a friendly and enthusiastic Customer Service Representative to join their team. This role involves being the voice of the company, taking orders, answering questions, and ensuring positive customer experiences.

Key Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service with a smile
  • Answering customer questions about the menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers

Requirements & Tech Stack

  • Basic computer skills
  • Familiarity with point-of-sale systems

Qualifications

  • Must be at least 16 years of age.
  • A positive attitude and passion for providing outstanding customer service
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and a knack for finding solutions
  • A love for pizza is a definite plus.

Non-Negotiable Factors

  • Must make Perfect Pizzas every time by adhering to strict Domino's pizza-making standards and procedures.
  • Must maintain 100% Image at all times to uphold a clean and professional appearance, adhere to the Domino's dress code, and represent the brand positively.
  • Must work with Hustle and Energy, demonstrating a fast-paced and efficient work style.
  • Must be friendly and have a smile with all customers.

Compensation

  • $10-$12 an hour

Benefits

  • Competitive pay and benefits
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Delicious discounts on pizza
  • Health Insurance for eligible employees
  • Paid Time Off for eligible employees
  • 401k for eligible employees
  • 50% off pizza
  • Referral Bonus
  • Career Development

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