(USA) Freight Flow Associate-3

Key Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates forklift following Company standards and guidelines for picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners.
• Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers by managing inventory flow, following company policy and procedures, utilizing equipment appropriately, working inventory exceptions, correcting shelf capacities, and completing required paperwork and logs.
• Provides member service by acknowledging members, identifying their needs, providing guidance on self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
• Maintains the safety of the facility according to company policies and procedures, including conducting safety sweeps, following forklift spotting procedures, handling hazardous materials, adhering to steel standard guidelines, and reporting unsafe situations.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by zoning the area, stocking and rotating merchandise, removing damaged goods, setting up product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following sanitation and food safety policies, and monitoring for shrink, security risks, and safety.
• Ensures club pick-up orders are filled by assisting with picking orders throughout the day, staging products according to policy, ensuring Merchandising Associates pick orders within acceptable timeframes, and performing occasional audits for accuracy.
• Handles, moves, and displays goods in safe and correct ways.
• Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner.
• Reports poor inventory practices and low in-stock levels.
• Uses inventory tools and equipment in safe and correct ways.
• Operates and maintains forklifts in safe and correct ways.
• Reports poor or unsafe conditions or practices and informs management when forklifts are not in proper working order.
• Proactively identifies customers who need help, engages them, and assists them with technology services and items.
• Models and helps others with technology services.
• Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix them.
• Maintains equipment and ensures products are organized and stocked in correct ways, promptly fixing any problems.
• Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
• Works as a team, building strong and trusting relationships, communicating with impact, energy, and positivity.
• Helps, develops, and mentors others, recognizing contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling Walmart values.
• Acts in a selfless, humble, self-aware, honest, fair, and transparent manner.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances priorities, and considers how own work impacts the team.
• Displays curiosity, a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements & Tech Stack

• Forklift Certification (90 days prior experience)
• Ability to safely utilize pallet jacks.

Qualifications

• Must be 18 years of age or older.
• Customer Service Experience (Preferred)
• Retail Experience (Preferred)
• Supervising a team (Preferred)