Associate Contract Administrator

About the Role

Parker Aerospace develops technologies and innovative solutions for reliable, efficient, and sustainable flight. As an Associate Contracts Administrator, you will support the administration of assigned contracts for standard products, ensuring contractual obligations are met. This individual contributor role reports to the site’s Business Team Lead and works closely with functional team members and internal stakeholders, with interaction with customer counterparts as needed.

Key Responsibilities

• Administer contracts by analyzing performance requirements and customer purchase order requirements against Purchase Orders, Basic Contract Agreements, and/or Long-Term Agreements.
• Analyze performance to delivery schedules, pricing, terms and conditions, and other contract provisions.
• Ensure contract files and supporting documents are maintained.
• Investigate customer claims by collecting and analyzing information.
• Monitor contract performance and determine the need for contract amendments or extensions.
• Determine when customer directed changes are out-of-scope.
• Maintain records of contract change activity.
• Authorize work to be performed by releasing the Sales Order into the system.
• Provide contract information to planning or operations for order fulfillment and customer communication.
• Research and resolve customer issues, providing status updates until resolution.
• Comply with federal, state, and aerospace industry regulations; ensure adherence to requirements and advise management on needed actions.
• Maintain current professional and technical knowledge; may participate in professional associations (e.g., NCMA, IACCM).
• Identify potential contract risks or issues and escalate them for review and resolution.
• Participate in High-Performance Teams (HPTs) and other cross-functional initiatives to improve contract administration processes, support business objectives, and enhance customer experience.
• Review and support negotiation of customer terms and conditions, identifying deviations from company standards and coordinating with internal stakeholders on exceptions, clarifications, and approvals.
• Ensure accepted terms are accurately documented and communicated to teams responsible for contract execution and product delivery.

Requirements & Tech Stack

• Understanding of basic contract administration principles and concepts, and general business operations.
• General knowledge of legal and regulatory requirements related to contract administration and government procurement, if applicable.
• Thorough knowledge of corporate and division policies and administrative procedures.
• Ability to work with general work direction and instructions regarding scope and priority.
• Ability to read, analyze, and interpret contracts, financial reports, and technical proposals; develop recommendations to clarify or resolve problems.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or other internal teams.
• Basic negotiation skills to support discussions related to pricing, terms and conditions, delivery requirements, and other contract or business matters.
• Ability to use standard business applications software and learn specific databases for contracts or customer contacts.
• Ability to effectively communicate and present information to team members, team leaders, and customers.
• Customer-focused mindset to support timely issue resolution and contribute to an improved customer experience.
• Experience with ERP systems, contract management tools, customer portals, or order management systems is preferred.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related discipline required.
• Prior internship, co-op, or limited industry experience in contracts, business administration, customer service, procurement, or a related function is preferred.