(USA) Area Manager, Quality Assurance/Systems

About the Role

The Area Manager - Quality Assurance/Systems is responsible for implementing the business plan for their area of responsibility, monitoring productivity, maintaining quality and safety standards, identifying and resolving concerns, supervising and developing associates and leaders, managing the execution of QA guidelines, and managing systems hardware and software maintenance and installation.

Key Responsibilities

• Implement the business plan for area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals.
• Monitor and manage productivity of area of responsibility by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance, and distributing and maintaining procedures and supporting documentation.
• Identify associate, customer, and/or supplier concerns by listening and consulting with others to determine corrective action or make recommendations for resolution.
• Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting, close date product, hazardous material processing).
• Manage systems hardware and software maintenance and installation by overseeing installation of new/replacement systems, ensuring necessary repairs on existing systems, and tracking inventory and ordering system components.
• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors, and supporting the continuing development of current and future systems applications.
• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).

Requirements & Tech Stack

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience

OR

• Bachelor's Degree in a Business, Logistics, or related field

OR

• 2 years Walmart logistics experience

OR

• 2 years supervisory experience
• Mandatory extra days during peak season.
• Must attend and successfully complete all job-required trainings and assessments.

Preferred Qualifications

• Inventory Management
• Microsoft Office
• Walmart Logistics Systems
• Bachelor's: Business
• Bachelor's: Logistics

Work Schedule

• Friday-Sunday, 6:00 am - 6:00 pm.

Location

• 9200 ALEXANDER RD, OLIVE BRANCH, MS 38654-3900, United States of America

Compensation

• Annual salary range: $65,500.00 - $98,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may include: Regional Pay Zone (RPZ) and Stock.