(USA) Freight Flow Associate

About the Role

This is a Freight Flow Associate position at Sam's Club.

Key Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates a forklift following company standards and guidelines.
• Safely picks up, moves, places, and positions merchandise pallets.
• Completes work assignments and priorities using policies, data, and resources.
• Collaborates with managers, coworkers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks, communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers.
• Manages inventory flow, following company policies and procedures.
• Utilizes equipment appropriately.
• Manages working inventory exceptions, corrects shelf capacities.
• Completes and retains required paperwork, logs, and other documentation.
• Provides member service by acknowledging members and identifying their needs.
• Provides guidance and support to members regarding self-service technology.
• Assists members with purchasing decisions, locating merchandise.
• Resolves member issues and concerns.
• Promotes the company's products and services.
• Maintains the safety of the facility according to company policies and procedures.
• Conducts safety sweeps and follows forklift spotting procedures.
• Follows procedures for handling and disposing of hazardous materials.
• Follows company steel standard guidelines.
• Corrects and reports unsafe situations to management.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
• Properly zones the area, stocks and rotates merchandise.
• Removes damaged or out-of-date goods.
• Sets up, cleans, and organizes product displays.
• Maintains modular integrity.
• Receives, sorts, stages, and delivers merchandise.
• Ensures prominent display of promotional and seasonal merchandise.
• Processes defective merchandise.
• Follows company and regulatory policies and procedures for sanitation and food safety.
• Monitors the area for shrink, security risks, and safety.
• Ensures club pick up orders are filled by assisting with picking and staging.
• Ensures products are selected and staged according to company policy and procedures.
• Ensures Merchandising Associates pick orders within an acceptable timeframe and are staged properly.
• Performs occasional audits for accuracy.
• Handles, moves, and displays goods in safe and correct ways.
• Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner.
• Reports poor inventory practices and low in-stock levels in assigned areas.
• Uses inventory tools and equipment in safe and correct ways.
• Maintains forklifts in safe and correct ways.
• Reports poor or unsafe conditions or practices in assigned areas.
• Notifies management when forklifts are not in proper working order.
• Proactively identifies customers who need help and actively engages them.
• Assists customers with technology services and items.
• Models and helps others with technology services.
• Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix them.
• Properly maintains equipment and ensures products are organized and stocked in correct ways.
• Promptly fixes any problems.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team and builds strong, trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values to support and foster the company culture.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information.
• Balances short-term and long-term priorities.
• Considers how own work impacts the team's ability to deliver on the company's purpose for all stakeholders.
• Displays curiosity and a desire to learn.
• Takes calculated risks and demonstrates courage and resilience.
• Drives continuous improvements.
• Is open to and uses new technologies and skills.
• Supports others through change.

Requirements & Tech Stack

• Forklift Certification (minimum 90 days of prior experience)
• Ability to safely utilize pallet jacks
• Technology services and items
• Inventory tools and equipment
• Forklifts

Qualifications

• Must be 18 years of age or older.
• Customer Service Experience (Preferred)
• Retail Experience (Preferred)
• Supervising a team (Preferred)