Patient Service Representative I
Cedars-Sinai
About the Role
The Patient Service Representative I plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Representative I demonstrates professionalism and productivity while maintaining a positive interaction with our patients.
Key Responsibilities
- Answering telephones
- Taking accurate messages
- Scheduling patient appointments
- Managing patient referrals
Qualifications
Education
- High School Diploma/GED - minimum
- Assoc. Degree/College Diploma - preferred
Experience
- Preferred: 6 months experience working with insurance companies and obtaining authorizations.
Licenses and Certifications
- No license or certification required