Customer Service Rep(08915)
Domino's
Charlotte, NC0–18 yrs1h agovia LinkedIn
About the Role
Domino's Pizza is seeking a friendly and enthusiastic Customer Service Representative to join their team. This role involves being the voice of the company, taking orders, answering questions, and ensuring positive customer experiences.
Key Responsibilities
- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile
- Answering customer questions about the menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
Requirements & Tech Stack
- Basic computer skills
- Familiarity with point-of-sale systems
Qualifications
- Must be 16 years of age
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills
- A love for pizza is a definite plus
Non-Negotiable Factors
- Must make Perfect Pizzas every time by adhering to strict adherence to Domino's pizza-making standards and procedures.
- Must maintain 100% Image at all times, adhering to the Domino's dress code and representing the brand positively.
- Must work with Hustle and Energy; a fast-paced and efficient work style is required.
- Must be friendly and have a smile with all customers.