2027 Summer IT Infrastructure & Automation Intern
Ursa Major
About the Role
The IT Infrastructure & Automation Intern will focus on improving IT operations by identifying and transforming manual, repetitive, and error-prone processes into automated, reliable, and repeatable workflows. This role emphasizes Infrastructure as Code (IaC), Terraform, and automation across IT systems and processes. The goal is to reduce manual "click-ops," improve consistency, and build maintainable processes.
Key Responsibilities
- Identify manual, repetitive, or error-prone IT processes suitable for automation.
- Design and implement automation using Terraform, scripting, APIs, and other appropriate technologies.
- Apply Infrastructure as Code principles to ensure reliable, repeatable, and maintainable infrastructure and IT processes.
- Automate service desk and IT operational processes to enhance efficiency and minimize manual intervention.
- Develop reusable Terraform configurations and modules for common IT infrastructure and services.
- Utilize version control, documentation, testing, and change management practices in automation development.
- Troubleshoot, improve, and maintain existing automation and infrastructure.
- Collaborate with IT team members to understand business processes and translate them into technical solutions.
- Assist with day-to-day IT operations and projects as needed.
Requirements & Tech Stack
- Foundational experience with IT systems, cloud platforms, systems administration, networking, or related technologies (through coursework, internships, employment, labs, or personal projects).
- Hands-on experience with Terraform (through coursework, personal projects, labs, internships, or professional experience).
- Understanding of Infrastructure as Code and basic software development concepts.
- Familiarity with a scripting or programming language such as PowerShell, Python, or similar.
- Familiarity with Git or another version control system.
- Experience working with structured data such as JSON or YAML is preferred.
- Familiarity with APIs and cloud platforms such as Microsoft Azure is a plus.
Qualifications
- Currently pursuing or recently completed a degree, certification program, or equivalent coursework in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field.
- Strong problem-solving and analytical skills.
- Ability to recognize opportunities for automation to eliminate manual work.
- Ability to break down complex problems into smaller, manageable components.
- Strong attention to detail and understanding of reliable, repeatable processes.
- Ability to communicate technical concepts clearly.
- Eagerness to learn and take ownership of technical challenges.
- Demonstrated technical curiosity through coursework, internships, labs, or personal projects.
- Must be a U.S. Person (U.S. Citizens and Permanent Residents).
- Eligibility to obtain and maintain a U.S. Security Clearance.
What You Will Learn
- Terraform and Infrastructure as Code in an enterprise IT environment.
- Automation of IT infrastructure and service desk processes.
- Cloud and identity management automation.
- API-driven IT operations.
- Version control and collaborative development practices.
- Testing, deploying, and maintaining production automation.
- Applying software engineering principles to IT operations.
- Designing reliable and repeatable processes that reduce manual work.
Base Compensation Range: $30.00/hour