Evaluation and Monitoring Associate

About the Role

The Massachusetts Legal Assistance Corporation (MLAC) is seeking a full-time Evaluation and Monitoring Associate to join its Evaluation, Engagement and Culture team. This role provides administrative and project coordination support for MLAC’s monitoring, peer review, fellowship, and culture and engagement initiatives. The Associate will report to the Director of Program Evaluation and Culture. MLAC offers a hybrid work schedule and is located in Boston.

Key Responsibilities

• Support the management of the Evaluation, Engagement, and Culture Department's overall activities and day-to-day operations.
• Provide administrative support to the Director of Program Evaluation and Culture for the preparation, dissemination, and filing of contract agreements, memorandums of understanding, and related documents for the Fellowship and Peer Review processes.
• Support researching, documenting, and convening meetings associated with evaluation and monitoring initiatives.
• Support the scheduling, preparation, and coordination of monitoring visits, evaluation of organizations, technical assistance to programs, engagement and culture trainings, and Fellowship program activities.
• Collaborate with various departments (fiscal, data, technology, communications) to gather information supporting the monitoring and evaluation of MLAC-funded organizations and engagement and culture initiatives.
• Coordinate aspects of client board member involvement in legal services, including the National Legal Aid & Defender Association (NLADA) scholarship award process.
• Act as the liaison between the Director of Program Evaluation and Culture and stakeholders to ensure consistent communication.
• Ensure timely and effective completion of projects and initiatives of the Evaluation, Engagement and Culture department.
• Collaborate with other departments on projects as needed.
• Perform other duties as assigned by the Director of Program Evaluation and Culture or the Executive Director.

Requirements & Tech Stack

• Attention to detail and accuracy in document preparation, reporting, and filing.
• Experience in calendar and schedule management.
• Technical proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Outlook), Google Workspace, and scheduling tools.
• Strong communication skills, both written and verbal, for professional correspondence internally and externally to grantee organizations.
• Ability to work on multiple concurrent projects effectively, meet deadlines, and work efficiently in a hybrid team environment.
• Demonstrated ability to handle sensitive information and maintain confidentiality.
• Commitment to engagement, culture, and inclusion in the workplace.
• Demonstrated interest in serving the non-profit and social justice sectors.

Qualifications

• Associate or bachelor's degree in a related field. Relevant work experience may be substituted for degrees.
• Ability to learn fast and be proactive in problem-solving.