Inside Sales Executive & Travel Booking Executive
iTensia
Pune Division, Maharashtra, India7h agovia LinkedIn
About the Role
This is a full-time, on-site role based in the Pune Division for an Inside Sales Executive & Travel Booking Executive. The role involves responding to inbound inquiries, contacting potential customers, qualifying leads, and presenting suitable travel solutions and packages. The executive will manage end-to-end travel bookings, including flights, accommodation, and related services, while ensuring accurate documentation and timely confirmations.
Key Responsibilities
- Respond to inbound inquiries.
- Contact potential customers.
- Qualify leads.
- Present suitable travel solutions and packages.
- Manage end-to-end travel bookings (flights, accommodation, related services).
- Ensure accurate documentation and timely confirmations.
- Maintain customer records.
- Follow up on prospects.
- Handle customer queries.
- Provide post-booking support.
- Coordinate with internal teams to meet sales targets, optimize conversion rates, and uphold service standards.
Requirements & Tech Stack
- Inside Sales
- Sales
- Lead Generation
- Communication
- Customer Service
- Basic office proficiency
Qualifications
- Ability to convert leads and meet defined targets.
- Ability to build and manage a pipeline of prospective customers.
- Ability to handle inquiries, resolve issues, and maintain client relationships.
- Relevant experience in travel booking, reservations, or a related customer-facing role is highly beneficial.
- Strong attention to detail.
- Ability to multitask.
- Comfort working in an on-site environment in Pune Division.
- Comfort collaborating with cross-functional teams.
- A diploma or degree in business, tourism, hospitality, or a related field is an advantage but not mandatory.