relationship manager

About the Role

Square Yards is a full-stack proptech platform that supports the entire real estate journey. This is a full-time, on-site role for a Relation Manager based in Bengaluru. The Relation Manager will engage with prospective and existing customers, understand their real estate needs, and provide guidance on suitable property options and related services. Freshers will receive training and mentorship.

Key Responsibilities

• Engage with prospective and existing customers.
• Understand customer real estate needs and provide guidance on suitable property options and related services.
• Maintain regular communication with clients.
• Coordinate property visits.
• Support clients through the transaction process.
• Build and nurture long-term relationships with key stakeholders.
• Update the internal CRM with accurate client information.
• Collaborate with sales, operations, and support teams.
• Adhere to company policies and performance targets.

Qualifications

• Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse clients.
• Customer service orientation, including active listening, problem-solving, and a commitment to delivering positive client experiences.
• Basic sales and negotiation abilities, with interest in developing skills in real estate advisory and transaction support.
• Comfort with using digital tools, CRM systems, and online platforms to manage leads and client interactions.
• Ability to work in a fast-paced environment, manage multiple client interactions, and meet defined targets.
• Bachelor’s degree in any discipline.
• Willingness to work on-site in Bengaluru and visit client locations or project sites as required.
• Professional demeanor, integrity, and a strong motivation to build a career in the real estate and proptech industry.