Integration Specialist

About the Role

As an Integration Specialist at Dealer Tire, you will be responsible for the design, development, and maintenance of EDI and API integrations to meet business and trading partner requirements.

Key Responsibilities

• EDI & API Integration Development
• Design, develop, manage, maintain, and support translation maps, application programs, batch scripts, and integration points.
• Perform system configuration, mapping, testing, and management for EDI/Integration-based transactions and processes.
• Interact with network engineering, application development, and database administration to ensure availability, reliability, and scalability of EDI systems.
• Research, recommend, implement, and support enhancements for core Integration systems.
• Collaborate with users on the coordination, implementation, and communication of EDI and Integration systems.
• Ensure EDI-related production processes and procedures are maintained and executed.
• Provide support to trading partners, business users, service providers, and IT staff, including troubleshooting and resolving issues.
• Analyze issues and implement modifications to EDI/Integration systems for improved efficiency and performance.
• Monitor all EDI/Integration files for successful and timely data receipt and transmission.
• Participate in and support design/code reviews to ensure team standards and best practices are followed.
• Monitor the health of EDI/Integration systems, take corrective actions, and report incidents.
• Assist with the establishment and implementation of policies, procedures, and technologies for EDI/Integration system security.
• Develop and maintain EDI process documentation, training materials, and systems documentation.
• Project Management
• Work closely with functional groups to ensure project tasks are completed accurately and timely.
• Document project tasks, scope boundaries, and high-level requirements.
• Partner with functional staff to develop training materials for EDI/Integration workflow processes and IT systems.
• Business Process Analysis
• Analyze business workflow processes across EDI/Integration transactions.
• Interact with business users to identify workflow process modifications and enhancement opportunities.
• Document and model workflow processes and associated data (current-state and future-state).
• Participate in the development and continuous improvement of business analysis standards for EDI/Integration activities.
• Business Requirements
• Document high-level and detailed business requirements related to EDI workflows, business rules, and data requirements.
• Communicate business requirements effectively to Information Technology staff.
• Collaborate with business and technical teams on IT projects to clarify requirements and resolve issues.
• Partner with team members to develop and maintain audits and controls for EDI/Integration files.
• Support trading partner onboarding, enrollment, and ongoing relationship management.
• Monitor relationships with customers, vendors, and third-party partners.
• Requirements Management / Change Management
• Assist users in reviewing business requirements for EDI/Integration documents and processes.
• Collaborate with functional staff to develop user acceptance testing (UAT) objectives, plans, and scripts.
• Perform system testing and UAT of IT system changes.
• Review and maintain technical analysis documents, designs, test scripts, and results.
• Participate in unit and integrated system test reviews with IT staff.
• Apply mechanisms for tracking business requirements throughout the project lifecycle.
• Support change management procedures to control project scope.
• Facilitate documentation and approval of business and technical requirement changes.
• Other Responsibilities
• Timely and accurate time and status reporting.
• Adherence to security policies and procedures.
• Other duties as assigned.

Requirements & Tech Stack

• File Types & Formats: X12, EDIFACT, XML, CSV, Flat Files
• Programming Languages & Scripting: Java, Python, scripting languages
• Communication Methods: FTP, SFTP, AS2, APIs, web services
• EDI Document Sets: 810, 850, 856
• Integration Tools (Preferred): Axway B2Bi, Axway APIM, Gentran Integration Suite

Qualifications

• Associate degree, bachelor's degree, and/or equivalent relevant business experience.
• Knowledge of various file types and formats.
• Experience with programming languages and techniques.
• Experience supporting, implementing, or maintaining EDI and integration solutions.
• Working knowledge of EDI documents.
• Experience with various communication methods.
• Demonstrated ability to identify and implement process improvements.
• Strong communication, collaboration, facilitation, and problem-solving skills.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines with minimal supervision.
• Experience working directly with trading partners, vendors, and third-party service providers (preferred).
• Experience leading troubleshooting efforts, implementations, or integration-related projects (preferred).

Physical Job Requirements

• Sit for long periods of time.
• Continuous viewing from and inputting data to a computer screen.