Telesales Executive

About the Role

The Telesales Executive is a full-time, on-site role based in the Greater Bengaluru Area.

Key Responsibilities

• Conduct outbound and inbound calls to prospective and existing customers.
• Present product and service offerings.
• Handle objections with a solutions-oriented approach.
• Generate and qualify leads.
• Maintain accurate records of interactions in CRM or related tools.
• Follow up consistently to move prospects through the sales funnel.
• Provide courteous and informed customer support.
• Resolve queries.
• Ensure a positive customer experience that aligns with Posspole’s values.
• Collaborate with sales and marketing teams to share feedback from the market.
• Meet individual and team targets.
• Contribute to continuous improvement of scripts and processes.

Requirements & Tech Stack

• Communication skills, including clear spoken English and the ability to explain complex concepts simply.
• Customer Service and Customer Support skills.
• Lead Generation skills, including prospecting, qualifying leads, and maintaining organized records.
• Sales skills, such as persuasive selling, negotiation, and closing techniques.
• Familiarity with CRM tools (beneficial).
• Target-driven mindset (beneficial).
• Resilience under pressure (beneficial).
• Willingness to learn about innovation-led sectors (beneficial).

Qualifications

• Minimum of a high school diploma.
• Bachelor’s degree in Business, Marketing, or a related field (an advantage).
• Prior telesales or inside sales experience (beneficial).