Telecaller Counselor BDE HR Recruiter
CertED Technologies - Are you looking for Corporate Professionals? "Search | Connect | Engage"
About CertED Technologies
CertED Technologies is an organization delivering end-to-end solutions in talent acquisition, corporate and technical training, software development, and CSR project implementation. Guided by the motto "Search | Connect | Engage," the company focuses on bridging the gap between industry requirements and human potential through innovation, skill development, and technology integration.
Role Description
This is a full-time, on-site role for a Hiring Telecaller Counselor BDE HR Recruiter based in Gwalior. The role involves making outbound and inbound calls to potential candidates, explaining job opportunities, and counseling them on suitable career paths aligned with client requirements.
Key Responsibilities
- Source and screen profiles.
- Schedule interviews.
- Coordinate with hiring managers.
- Maintain accurate candidate and client records in recruitment databases.
- Follow up with candidates.
- Support bulk and targeted hiring drives.
- Assist in business development activities related to staffing and training services.
- Ensure a positive candidate experience.
- Collaborate with internal teams to meet recruitment targets.
- Contribute to corporate training engagements.
- Support overall talent acquisition strategies.
Requirements & Tech Stack
- Communication skills: Strong ability to explain roles clearly and maintain professional conversations.
- Telecalling skills.
- Counseling skills.
- HR recruitment skills: Including sourcing, screening, interview coordination, and candidate relationship management.
- Talent acquisition skills.
- Business development skills: Including lead follow-up, basic negotiation, and relationship-building with corporate partners.
- Client engagement skills.
- Basic computer proficiency: Including use of MS Office, spreadsheets, email, and recruitment or CRM tools.
- Documentation skills.
- Time management skills.
- Organizational skills: Ability to handle bulk hiring, meet targets, and work effectively in a fast-paced environment.
- Ability to work on-site in Gwalior.
- Ability to demonstrate professionalism with diverse candidates.
- Ability to maintain a gender-neutral, non-discriminatory approach to hiring.
Qualifications
- A bachelor’s degree in any discipline is preferred.
- Prior experience in HR recruiting, telecalling, counseling, or staffing services will be an advantage.