Executive Support Specialist

About the Role

The Executive Support Specialist provides high-quality administrative and operational support to the Chief Financial Officer, Chief Revenue Officer, and Chief Technology & Product Officer, and over time, a broader group of Leadership Team members. Reporting to the Corporate Projects, Events & Executive Support Manager, this is an excellent entry-level opportunity for an organised and proactive individual looking to build a career in executive operations and corporate events within a fast-paced, global fintech company.

Key Responsibilities

• Executive Administrative Support (~60%)
• Manage and maintain the Chief Financial Officer, Chief Revenue Officer & Chief Technology and Product Officer’s calendar, scheduling meetings, resolving conflicts, and providing timely reminders and briefing materials.
• Coordinate domestic and international travel arrangements (flights, hotels, ground transportation) for supported executives.
• Prepare, review, and submit expense reports accurately and on time.
• Draft, proofread, and format correspondence, presentations, and documents to a high standard.
• Screen and triage inbound emails, messages, and inquiries; direct or escalate as appropriate.
• Act as a point of contact for internal teams and external stakeholders seeking time with supported executives.
• Events & Project Support (~40%)
• Provide on-the-ground logistical support for corporate events including All Hands, QBRs, Board meetings, and executive offsites.
• Assist with venue coordination, vendor liaison, catering, A/V setup, and attendee management under the direction of the Manager.
• Support post-event administration including feedback collection, budget reconciliation, and documentation.
• Assist in tracking project milestones and action items for integration and other corporate workstreams.
• Prepare meeting agendas, take minutes, and follow up on action items as directed.
• Carry out ad-hoc research, administrative, and project tasks to support the broader Executive Operations function.

Requirements & Tech Stack

• Essential Skills & Experience
• Substantive demonstrable experience in C-Suite and executive office administrative and operational support gained in an executive assistant, operations coordination or equivalent role.
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Proactive, resourceful, and able to manage competing priorities in a fast-paced environment.
• Willingness to work extended hours as required for events.
• Desirable Skills & Experience
• Prior exposure to corporate events, project coordination, or executive support in a technology or financial services firm.
• Familiarity with project management tools such as Jira, Confluence, or Asana.
• Experience supporting a fast-growing, global organisation.

Benefits

• Health & Financial Security:
• Medical, Dental, and Vision insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• 401(k) retirement plan
• Pre-tax transit and parking benefits
• Time Off & Flexibility:
• Hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days.
• 22 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
• One dedicated day per year for volunteering.
• Two professional development days per year.
• An additional PTO day added during milestone anniversary years.
• Robust paid holiday schedule with early dismissal.
• Generous parental leave for all parents.
• Work-Life Support & Resources:
• Budget for tech accessories.
• Backup child and pet care, as well as tutoring services.
• Milestone anniversary bonuses.
• Wellness & Lifestyle Perks:
• Stipend and subsidy contributions toward personally-owned cell phones.
• Contributions for gym memberships and health/wellness initiatives.
• Discounted healthcare premiums.
• Healthy meal delivery program subsidies.