Customer Service Representative, Bilingual
Uline
Jefferson, GAFresher50m agovia LinkedIn
About the Role
As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions, and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Full-Time Hours: Various on-site shifts available.
Pay: $26 to $30 per hour with significant growth and earning potential.
Why Customer Service at Uline?
- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Key Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing, and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements & Tech Stack
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Qualifications
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening, and communication skills.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. All positions are on-site.